{"id":3224,"date":"2025-09-11T12:51:29","date_gmt":"2025-09-11T10:51:29","guid":{"rendered":"https:\/\/velazo-b2b.com\/?page_id=3224"},"modified":"2025-09-11T12:55:44","modified_gmt":"2025-09-11T10:55:44","slug":"politique-dexpedition","status":"publish","type":"page","link":"https:\/\/velazo-b2b.com\/fr\/politique-dexpedition\/","title":{"rendered":"Politique d'exp\u00e9dition"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"3224\" class=\"elementor elementor-3224\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d6227af e-flex e-con-boxed e-con e-parent\" data-id=\"d6227af\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e0e6365 elementor-widget elementor-widget-text-editor\" data-id=\"e0e6365\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"216\" data-end=\"403\"><strong data-start=\"216\" data-end=\"235\">Date d'entr\u00e9e en vigueur :<\/strong> 11 septembre 2025<br data-start=\"253\" data-end=\"256\" \/><strong data-start=\"256\" data-end=\"271\">S'applique \u00e0 :<\/strong> Clients professionnels uniquement (B2B)<br data-start=\"301\" data-end=\"304\" \/><strong data-start=\"304\" data-end=\"313\">De :<\/strong> U2 COMPANY SP\u00d3\u0141KA Z OGRANICZON\u0104 ODPOWIEDZIALNO\u015aCI\u0104 (Pologne)<br data-start=\"373\" data-end=\"376\" \/><strong data-start=\"376\" data-end=\"388\">Contact :<\/strong> <a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"389\" data-end=\"403\">info@velazo.pl<\/a><\/p><h2 data-start=\"405\" data-end=\"418\">1) G\u00e9n\u00e9ralit\u00e9s<\/h2><ul data-start=\"419\" data-end=\"733\"><li data-start=\"419\" data-end=\"506\"><p data-start=\"421\" data-end=\"506\">La pr\u00e9sente politique d'exp\u00e9dition s'applique exclusivement <strong data-start=\"465\" data-end=\"485\">Transactions B2B<\/strong> sur velazo-b2b.com.<\/p><\/li><li data-start=\"507\" data-end=\"560\"><p data-start=\"509\" data-end=\"560\">Toutes les commandes <strong data-start=\"520\" data-end=\"557\">exp\u00e9di\u00e9s depuis notre entrep\u00f4t en Pologne<\/strong>.<\/p><\/li><li data-start=\"561\" data-end=\"733\"><p data-start=\"563\" data-end=\"733\">Sauf accord \u00e9crit contraire, notre <strong data-start=\"603\" data-end=\"660\">L'Incoterm par d\u00e9faut est FCA - Seller's Warehouse (Pologne)<\/strong>. Le risque est transf\u00e9r\u00e9 \u00e0 l'acheteur lorsque les marchandises sont <strong data-start=\"702\" data-end=\"732\">remis au transporteur<\/strong>.<\/p><\/li><\/ul><h2 data-start=\"735\" data-end=\"768\">2) Traitement des commandes et exp\u00e9dition<\/h2><ul data-start=\"769\" data-end=\"1062\"><li data-start=\"769\" data-end=\"889\"><p data-start=\"771\" data-end=\"889\"><strong data-start=\"771\" data-end=\"791\">D\u00e9lai de traitement :<\/strong> 1-2 jours ouvrables <strong data-start=\"810\" data-end=\"840\">apr\u00e8s confirmation du paiement<\/strong> (plus long pour les commandes importantes, surdimensionn\u00e9es ou personnalis\u00e9es).<\/p><\/li><li data-start=\"890\" data-end=\"971\"><p data-start=\"892\" data-end=\"971\"><strong data-start=\"892\" data-end=\"914\">D\u00e9lai d'envoi :<\/strong> \u00e0 l'int\u00e9rieur <strong data-start=\"922\" data-end=\"968\">7 jours calendaires apr\u00e8s la confirmation du paiement<\/strong>.<\/p><\/li><li data-start=\"972\" data-end=\"1062\"><p data-start=\"974\" data-end=\"1062\">Si un retard est pr\u00e9vu (par exemple, palettes en vrac, haute saison), nous vous en informerons \u00e0 l'avance.<\/p><\/li><\/ul><h2 data-start=\"1064\" data-end=\"1086\">3) Porteurs et modes<\/h2><ul data-start=\"1087\" data-end=\"1249\"><li data-start=\"1087\" data-end=\"1154\"><p data-start=\"1089\" data-end=\"1154\"><strong data-start=\"1089\" data-end=\"1102\">Transporteurs :<\/strong> DHL, FedEx, UPS, DPD et partenaires locaux de fret.<\/p><\/li><li data-start=\"1155\" data-end=\"1249\"><p data-start=\"1157\" data-end=\"1249\"><strong data-start=\"1157\" data-end=\"1167\">Modes :<\/strong> colis standard\/express, <strong data-start=\"1193\" data-end=\"1215\">fret palettis\u00e9<\/strong>et <strong data-start=\"1221\" data-end=\"1248\">fret surdimensionn\u00e9\/lourd<\/strong>.<\/p><\/li><\/ul><h2 data-start=\"1251\" data-end=\"1271\">4) Zones de livraison<\/h2><ul data-start=\"1272\" data-end=\"1515\"><li data-start=\"1272\" data-end=\"1288\"><p data-start=\"1274\" data-end=\"1288\"><strong data-start=\"1274\" data-end=\"1286\">Uniquement pour l'UE.<\/strong><\/p><\/li><li data-start=\"1289\" data-end=\"1515\"><p data-start=\"1291\" data-end=\"1515\"><strong data-start=\"1291\" data-end=\"1310\">Zones exclues :<\/strong> les r\u00e9gions et \u00eeles \u00e9loign\u00e9es o\u00f9 les transporteurs n'offrent pas de service standard ou lorsque les co\u00fbts\/d\u00e9lais sont disproportionn\u00e9s. Nous vous informerons si votre adresse fait partie d'une zone exclue ou si vous devez payer un suppl\u00e9ment.<\/p><\/li><\/ul><h2 data-start=\"1517\" data-end=\"1548\">5) Temps de transit (estim\u00e9)<\/h2><ul data-start=\"1549\" data-end=\"1646\"><li data-start=\"1549\" data-end=\"1582\"><p data-start=\"1551\" data-end=\"1582\"><strong data-start=\"1551\" data-end=\"1562\">Pologne :<\/strong> 2-4 jours ouvrables<\/p><\/li><li data-start=\"1583\" data-end=\"1646\"><p data-start=\"1585\" data-end=\"1646\"><strong data-start=\"1585\" data-end=\"1626\">Union europ\u00e9enne (autres \u00c9tats membres) :<\/strong> 5-7 jours ouvrables<\/p><\/li><\/ul><blockquote data-start=\"1647\" data-end=\"1786\"><p data-start=\"1649\" data-end=\"1786\">Les d\u00e9lais d'acheminement r\u00e9els peuvent varier en fonction de la capacit\u00e9 du transporteur, des contraintes de l'itin\u00e9raire, des douanes\/inspections (le cas \u00e9ch\u00e9ant) ou des volumes en haute saison.<\/p><\/blockquote><h2 data-start=\"1788\" data-end=\"1808\">6) Frais d'exp\u00e9dition<\/h2><ul data-start=\"1809\" data-end=\"2041\"><li data-start=\"1809\" data-end=\"1855\"><p data-start=\"1811\" data-end=\"1855\"><strong data-start=\"1811\" data-end=\"1831\">Devis par commande<\/strong> (devis\/proforma).<\/p><\/li><li data-start=\"1856\" data-end=\"1917\"><p data-start=\"1858\" data-end=\"1917\"><strong data-start=\"1858\" data-end=\"1879\">Pay\u00e9 par l'acheteur<\/strong> sauf accord \u00e9crit contraire.<\/p><\/li><li data-start=\"1918\" data-end=\"2041\"><p data-start=\"1920\" data-end=\"2041\">Des suppl\u00e9ments peuvent \u00eatre appliqu\u00e9s pour la livraison \u00e0 distance, le hayon, la livraison sur rendez-vous, la re-livraison, le temps d'attente ou la manutention sp\u00e9ciale.<\/p><\/li><\/ul><h2 data-start=\"2043\" data-end=\"2074\">7) Incoterms et transfert de risques<\/h2><ul data-start=\"2075\" data-end=\"2608\"><li data-start=\"2075\" data-end=\"2188\"><p data-start=\"2077\" data-end=\"2188\"><strong data-start=\"2077\" data-end=\"2089\">Par d\u00e9faut :<\/strong> <strong data-start=\"2090\" data-end=\"2127\">FCA - Entrep\u00f4t du vendeur (Pologne)<\/strong>. Le risque est transf\u00e9r\u00e9 \u00e0 l'acheteur d\u00e8s <strong data-start=\"2158\" data-end=\"2185\">transfert \u00e0 l'op\u00e9rateur<\/strong>.<\/p><\/li><li data-start=\"2189\" data-end=\"2448\"><p data-start=\"2191\" data-end=\"2229\"><strong data-start=\"2191\" data-end=\"2227\">Facultatif sur accord \u00e9crit :<\/strong><\/p><ul data-start=\"2232\" data-end=\"2448\"><li data-start=\"2232\" data-end=\"2336\"><p data-start=\"2234\" data-end=\"2336\"><strong data-start=\"2234\" data-end=\"2272\">EXW - Entrep\u00f4t du vendeur (Pologne) :<\/strong> L'acheteur encaisse ; le risque est transf\u00e9r\u00e9 lorsque les marchandises sont mises \u00e0 disposition.<\/p><\/li><li data-start=\"2339\" data-end=\"2448\"><p data-start=\"2341\" data-end=\"2448\"><strong data-start=\"2341\" data-end=\"2372\">DAP - Adresse de l'acheteur (UE) :<\/strong> nous organisons le transport jusqu'\u00e0 votre site ; le risque est transf\u00e9r\u00e9 \u00e0 <strong data-start=\"2425\" data-end=\"2437\">livraison<\/strong> par DAP.<\/p><\/li><\/ul><\/li><li data-start=\"2449\" data-end=\"2608\"><p data-start=\"2451\" data-end=\"2608\">Si un DAP est convenu, toute restriction d'acc\u00e8s locale (par exemple, pas de chariot \u00e9l\u00e9vateur, rues \u00e9troites) doit \u00eatre communiqu\u00e9e \u00e0 l'avance. Des services suppl\u00e9mentaires sur place peuvent \u00eatre factur\u00e9s.<\/p><\/li><\/ul><h2 data-start=\"2610\" data-end=\"2645\">8) Transporteur \/ compte propre de l'acheteur<\/h2><ul data-start=\"2646\" data-end=\"2850\"><li data-start=\"2646\" data-end=\"2734\"><p data-start=\"2648\" data-end=\"2734\">Nous acceptons <strong data-start=\"2658\" data-end=\"2687\">Transporteurs d\u00e9sign\u00e9s par l'acheteur<\/strong> ou <strong data-start=\"2691\" data-end=\"2718\">Compte transporteur de l'acheteur<\/strong> sur demande.<\/p><\/li><li data-start=\"2735\" data-end=\"2850\"><p data-start=\"2737\" data-end=\"2850\">Lorsque l'acheteur d\u00e9signe le transporteur, le risque est toujours transf\u00e9r\u00e9 \u00e0 <strong data-start=\"2799\" data-end=\"2827\">transfert \u00e0 ce transporteur<\/strong> (conforme \u00e0 l'ACF).<\/p><\/li><\/ul><h2 data-start=\"2852\" data-end=\"2875\">9) Suivi et statut<\/h2><ul data-start=\"2876\" data-end=\"3062\"><li data-start=\"2876\" data-end=\"2957\"><p data-start=\"2878\" data-end=\"2957\">A <strong data-start=\"2880\" data-end=\"2899\">num\u00e9ro de suivi<\/strong> (ou r\u00e9f\u00e9rence de fret) sera fourni apr\u00e8s l'exp\u00e9dition.<\/p><\/li><li data-start=\"2958\" data-end=\"3062\"><p data-start=\"2960\" data-end=\"3062\">Le statut de l'envoi peut \u00eatre v\u00e9rifi\u00e9 sur la page <strong data-start=\"2998\" data-end=\"3019\">site web du transporteur<\/strong> ou en nous contactant \u00e0 l'adresse suivante <strong data-start=\"3043\" data-end=\"3061\"><a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"3045\" data-end=\"3059\">info@velazo.pl<\/a><\/strong>.<\/p><\/li><\/ul><h2 data-start=\"3064\" data-end=\"3103\">10) Livraison et inspection \u00e0 la r\u00e9ception<\/h2><ul data-start=\"3104\" data-end=\"3529\"><li data-start=\"3104\" data-end=\"3255\"><p data-start=\"3106\" data-end=\"3255\">L'acheteur doit <strong data-start=\"3121\" data-end=\"3167\">inspecter l'emballage et le contenu \u00e0 la livraison<\/strong> et <strong data-start=\"3172\" data-end=\"3211\">noter tout dommage ou manque visible<\/strong> sur le document de livraison du transporteur (POD).<\/p><\/li><li data-start=\"3256\" data-end=\"3434\"><p data-start=\"3258\" data-end=\"3434\">Les r\u00e9clamations pour dommages, pertes ou manques doivent \u00eatre <strong data-start=\"3303\" data-end=\"3351\">soulev\u00e9e \u00e0 la livraison ou dans un d\u00e9lai de 7 jours calendaires<\/strong> de la livraison et comprennent <strong data-start=\"3376\" data-end=\"3431\">les photos, les \u00e9tiquettes d'emballage et les \u00e9ventuelles indications du transporteur<\/strong>.<\/p><\/li><li data-start=\"3435\" data-end=\"3529\"><p data-start=\"3437\" data-end=\"3529\">Le fait de ne pas noter les dommages ou les manques peut nuire \u00e0 la possibilit\u00e9 d'introduire une r\u00e9clamation aupr\u00e8s du transporteur ou de l'assureur.<\/p><\/li><\/ul><h2 data-start=\"3531\" data-end=\"3563\">11) Envois endommag\u00e9s ou perdus<\/h2><ul data-start=\"3564\" data-end=\"3935\"><li data-start=\"3564\" data-end=\"3791\"><p data-start=\"3566\" data-end=\"3632\">La responsabilit\u00e9 des dommages\/pertes d\u00e9pend de la <strong data-start=\"3612\" data-end=\"3624\">Incoterm<\/strong> utilis\u00e9 :<\/p><ul data-start=\"3635\" data-end=\"3791\"><li data-start=\"3635\" data-end=\"3727\"><p data-start=\"3637\" data-end=\"3727\">Sous <strong data-start=\"3643\" data-end=\"3654\">FCA\/EXW<\/strong>L'acheteur d\u00e9pose la demande aupr\u00e8s de son transporteur\/assureur apr\u00e8s le transfert de risque.<\/p><\/li><li data-start=\"3730\" data-end=\"3791\"><p data-start=\"3732\" data-end=\"3791\">Sous <strong data-start=\"3738\" data-end=\"3745\">DAP<\/strong>Nous coordonnons les demandes d'indemnisation avec le transporteur.<\/p><\/li><\/ul><\/li><li data-start=\"3792\" data-end=\"3935\"><p data-start=\"3794\" data-end=\"3935\"><strong data-start=\"3794\" data-end=\"3817\">M\u00e9thode de compensation<\/strong> (remboursement, remplacement, cr\u00e9dit) sera <strong data-start=\"3856\" data-end=\"3875\">convenu d'un commun accord<\/strong> apr\u00e8s examen et confirmation de la demande par le transporteur\/assureur.<\/p><\/li><\/ul><h2 data-start=\"3937\" data-end=\"3966\">12) Force majeure et retards<\/h2><ul data-start=\"3967\" data-end=\"4194\"><li data-start=\"3967\" data-end=\"4194\"><p data-start=\"3969\" data-end=\"4194\">Nous sommes <strong data-start=\"3976\" data-end=\"3990\">non responsable<\/strong> pour les retards caus\u00e9s par des \u00e9v\u00e9nements \u00e9chappant \u00e0 tout contr\u00f4le raisonnable, y compris, mais sans s'y limiter <strong data-start=\"4075\" data-end=\"4162\">les conditions m\u00e9t\u00e9orologiques, les gr\u00e8ves, les perturbations des transporteurs, les accidents, les contr\u00f4les r\u00e9glementaires, les pannes de syst\u00e8me<\/strong>ou d'autres \u00e9v\u00e9nements de force majeure.<\/p><\/li><\/ul><h2 data-start=\"4196\" data-end=\"4237\">13) Exigences de l'UE en mati\u00e8re de palettes et d'emballages<\/h2><p data-start=\"4238\" data-end=\"4353\">Pour garantir la s\u00e9curit\u00e9 et la conformit\u00e9 du transport interentreprises au sein de l'UE, nous appliquons les normes suivantes, sauf accord contraire :<\/p><ul data-start=\"4354\" data-end=\"5839\"><li data-start=\"4354\" data-end=\"4618\"><p data-start=\"4356\" data-end=\"4375\"><strong data-start=\"4356\" data-end=\"4373\">Types de palettes :<\/strong><\/p><ul data-start=\"4378\" data-end=\"4618\"><li data-start=\"4378\" data-end=\"4457\"><p data-start=\"4380\" data-end=\"4457\"><strong data-start=\"4380\" data-end=\"4404\">EUR\/EPAL 1200\u00d7800 mm<\/strong> (primaire), ou <strong data-start=\"4419\" data-end=\"4439\">ISO 1200\u00d71000 mm<\/strong> le cas \u00e9ch\u00e9ant.<\/p><\/li><li data-start=\"4460\" data-end=\"4523\"><p data-start=\"4462\" data-end=\"4523\">L'\u00e9tat est sain, sans planches cass\u00e9es ni clous saillants.<\/p><\/li><li data-start=\"4526\" data-end=\"4618\"><p data-start=\"4528\" data-end=\"4618\"><strong data-start=\"4528\" data-end=\"4539\">NIMP 15<\/strong> du bois trait\u00e9 pour les emballages\/palettes en bois transfrontaliers, le cas \u00e9ch\u00e9ant.<\/p><\/li><\/ul><\/li><li data-start=\"4619\" data-end=\"4985\"><p data-start=\"4621\" data-end=\"4643\"><strong data-start=\"4621\" data-end=\"4641\">Chargement et empilage :<\/strong><\/p><ul data-start=\"4646\" data-end=\"4985\"><li data-start=\"4646\" data-end=\"4734\"><p data-start=\"4648\" data-end=\"4734\">Les charges de palettes doivent \u00eatre <strong data-start=\"4669\" data-end=\"4690\">stable, empilable<\/strong>et <strong data-start=\"4696\" data-end=\"4731\">ne pas d\u00e9passer l'empreinte de la palette<\/strong>.<\/p><\/li><li data-start=\"4737\" data-end=\"4851\"><p data-start=\"4739\" data-end=\"4851\">Le poids maximal des palettes est soumis aux limites impos\u00e9es par le transporteur. <strong data-start=\"4794\" data-end=\"4812\">\u2264 700-1 000 kg<\/strong> par EPAL, sauf indication contraire.<\/p><\/li><li data-start=\"4854\" data-end=\"4985\"><p data-start=\"4856\" data-end=\"4985\"><strong data-start=\"4856\" data-end=\"4874\">Hauteur uniforme<\/strong> par envoi, dans la mesure du possible, afin d'optimiser la manutention (souvent <strong data-start=\"4934\" data-end=\"4950\">\u2264 180-200 cm<\/strong> hauteur totale, palette comprise).<\/p><\/li><\/ul><\/li><li data-start=\"4986\" data-end=\"5298\"><p data-start=\"4988\" data-end=\"5008\"><strong data-start=\"4988\" data-end=\"5006\">Stabilisation :<\/strong><\/p><ul data-start=\"5011\" data-end=\"5298\"><li data-start=\"5011\" data-end=\"5155\"><p data-start=\"5013\" data-end=\"5155\">Utilisation <strong data-start=\"5017\" data-end=\"5050\">protecteurs d'angle\/protecteurs de bord<\/strong>, <strong data-start=\"5052\" data-end=\"5065\">cerclage<\/strong>et <strong data-start=\"5071\" data-end=\"5087\">film \u00e9tirable<\/strong> pour s\u00e9curiser les marchandises ; appliquer la b\u00e2che sup\u00e9rieure contre la poussi\u00e8re\/l'humidit\u00e9 si n\u00e9cessaire.<\/p><\/li><li data-start=\"5158\" data-end=\"5298\"><p data-start=\"5160\" data-end=\"5298\">Les articles fragiles (par exemple, les \u00e9viers, les robinets et les accessoires) sont <strong data-start=\"5212\" data-end=\"5233\">bo\u00eete \u00e0 double paroi<\/strong>Le produit est dot\u00e9 d'un rembourrage interne et d'une protection sur les bords et les coins.<\/p><\/li><\/ul><\/li><li data-start=\"5299\" data-end=\"5623\"><p data-start=\"5301\" data-end=\"5316\"><strong data-start=\"5301\" data-end=\"5314\">\u00c9tiquetage :<\/strong><\/p><ul data-start=\"5319\" data-end=\"5623\"><li data-start=\"5319\" data-end=\"5500\"><p data-start=\"5321\" data-end=\"5500\">Chaque palette\/carton est \u00e9tiquet\u00e9 avec <strong data-start=\"5353\" data-end=\"5374\">exp\u00e9diteur\/destinataire<\/strong>, <strong data-start=\"5376\" data-end=\"5395\">num\u00e9ro de commande\/PO<\/strong>, <strong data-start=\"5397\" data-end=\"5433\">le nombre de cartons\/palettes (par exemple, 1\/10)<\/strong>et <strong data-start=\"5439\" data-end=\"5457\">marques de manutention<\/strong> (FRAGILE\/This Side Up le cas \u00e9ch\u00e9ant).<\/p><\/li><li data-start=\"5503\" data-end=\"5623\"><p data-start=\"5505\" data-end=\"5623\">Joindre <strong data-start=\"5512\" data-end=\"5528\">liste de colisage<\/strong> \u00e0 l'ext\u00e9rieur (pochette de documents) et inclure une copie \u00e0 l'int\u00e9rieur du carton\/palette de plomb si possible.<\/p><\/li><\/ul><\/li><li data-start=\"5624\" data-end=\"5839\"><p data-start=\"5626\" data-end=\"5651\"><strong data-start=\"5626\" data-end=\"5649\">Acc\u00e8s et \u00e9quipement :<\/strong><\/p><ul data-start=\"5654\" data-end=\"5839\"><li data-start=\"5654\" data-end=\"5839\"><p data-start=\"5656\" data-end=\"5839\">L'acheteur doit s'assurer <strong data-start=\"5674\" data-end=\"5704\">un acc\u00e8s appropri\u00e9 pour les camions<\/strong> et <strong data-start=\"5709\" data-end=\"5732\">\u00e9quipement de d\u00e9chargement<\/strong> (chariot \u00e9l\u00e9vateur ou transpalette). Si vous avez besoin de <strong data-start=\"5775\" data-end=\"5788\">hayon \u00e9l\u00e9vateur<\/strong> ou <strong data-start=\"5792\" data-end=\"5816\">livraison du rendez-vous<\/strong>Nous vous prions de bien vouloir nous en informer \u00e0 l'avance.<\/p><\/li><\/ul><\/li><\/ul><h2 data-start=\"5841\" data-end=\"5868\">14) Instructions sp\u00e9ciales<\/h2><ul data-start=\"5869\" data-end=\"6200\"><li data-start=\"5869\" data-end=\"6066\"><p data-start=\"5871\" data-end=\"6066\">Si votre site a besoin <strong data-start=\"5890\" data-end=\"5912\">livraison de cr\u00e9neaux horaires<\/strong>, <strong data-start=\"5914\" data-end=\"5926\">hayon<\/strong>, <strong data-start=\"5928\" data-end=\"5947\">livraison \u00e0 l'int\u00e9rieur<\/strong>ou <strong data-start=\"5952\" data-end=\"5975\">acc\u00e8s non standard<\/strong>veuillez nous en informer <strong data-start=\"5994\" data-end=\"6013\">avant l'envoi<\/strong> afin que le transporteur puisse s'en charger (des frais peuvent s'appliquer).<\/p><\/li><li data-start=\"6067\" data-end=\"6200\"><p data-start=\"6069\" data-end=\"6200\">Pour <strong data-start=\"6073\" data-end=\"6096\">surdimensionn\u00e9 ou personnalis\u00e9<\/strong> un d\u00e9lai suppl\u00e9mentaire et un emballage sp\u00e9cial peuvent \u00eatre n\u00e9cessaires ; nous vous le confirmerons au cas par cas.<\/p><\/li><\/ul><h2 data-start=\"6202\" data-end=\"6216\">15) Contact<\/h2><p data-start=\"1385\" data-end=\"1455\">Les questions logistiques, l'assistance au suivi ou les r\u00e9clamations peuvent \u00eatre adress\u00e9es \u00e0<\/p><p data-start=\"1457\" data-end=\"1704\"><strong data-start=\"1457\" data-end=\"1472\">Nom de marque :<\/strong> VELAZO.<br data-start=\"1480\" data-end=\"1483\" \/><strong data-start=\"1483\" data-end=\"1500\">Nom de l'entreprise :<\/strong> U2 COMPANY SP. Z O.O.<br data-start=\"1522\" data-end=\"1525\" \/><strong data-start=\"1525\" data-end=\"1548\">L'adresse du si\u00e8ge social :<\/strong> UL. PU\u0141AWSKA 221 \/ 1, 02-715 WARSZAWA, Pologne<br data-start=\"1594\" data-end=\"1597\" \/><strong data-start=\"1597\" data-end=\"1607\">T\u00e9l\u00e9phone :<\/strong> +48 573 202 087<br data-start=\"1623\" data-end=\"1626\" \/><strong data-start=\"1626\" data-end=\"1636\">Courriel :<\/strong> <a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"1637\" data-end=\"1651\">info@velazo.pl<\/a><br data-start=\"1651\" data-end=\"1654\" \/><strong data-start=\"1654\" data-end=\"1668\">TVA (PNM) :<\/strong> 7011104333<br data-start=\"1679\" data-end=\"1682\" \/><strong data-start=\"1682\" data-end=\"1692\">REGON :<\/strong> 523032819<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Date d'entr\u00e9e en vigueur : 11 septembre 2025S'applique \u00e0 : Clients professionnels uniquement (B2B)De : U2 COMPANY SP\u00d3\u0141KA Z OGRANICZON\u0104 ODPOWIEDZIALNO\u015aCI\u0104 (Pologne)Contact : info@velazo.pl 1) G\u00e9n\u00e9ralit\u00e9s Cette politique d'exp\u00e9dition s'applique exclusivement aux transactions B2B sur velazo-b2b.com.<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-3224","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - 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